Automate +80% of user questions
Chathive assistants are highly accurate out of the box, even more so well trained, making it capable of easily answering +80% of user questions without human intervention.
Manage your chatbots easily with Chathive
Effortlessly create and manage multiple chatbots with Chathive's intuitive platform.
Craft a chatbot that aligns with your company's identity and goals
Use your knowledgebase to find answers
Chathive assistants are built on the AI knowledge base. For every answer, the assistant searches this knowledge base based on the user's question. Utilizing our breakthrough fusion algorithm, it is also context-aware, considering the entire conversation to find relevant information.
Always in control over your chatbot's behavior
Take control of your chatbot by selecting a conversation style that suits your preferences. Choose whether the bot strictly adheres to precise answers or allows for more flexibility and creativity. You can also specify additional details in the prompt, such as tone of voice, formality, and responses to specific scenarios. In essence, your chatbot is fully customized to follow your rules.
Let it match your branding
Ensure your chatbot seamlessly fits within your brand's identity with our extensive customization options:
- Languages: Adapt your chatbot's content to match your audience's language preferences. Create unique welcome messages and responses for each language, ensuring consistent brand communication across all regions.
- Branding: Fully customize your chatbot's visual appearance to align with your brand's style. Modify the font color, background color, and integrate custom CSS to create a cohesive look that blends perfectly with your website design.
- Advanced Settings: Enhance your brand's marketing efforts by incorporating UTM tags into URLs within the widget description, welcome message, and responses, allowing you to track marketing performance accurately. Enable the feedback module to collect user insights and refine your chatbot's responses to better reflect your brand’s tone and messaging.
By tailoring these settings, your chatbot becomes an extension of your brand, providing a consistent and engaging experience for your customers that reinforces your brand identity at every interaction.
Unlock the benefits of Chathive
Always available 24/7
Humans, need to sleep. AI assistants don't. Increasing support hours to 24/7 without added costs and human shifts.
Get insights into user questions
Turn anonymous visitors in valuable data by allowing them to ask questions. Showing you what users are thinking of while visiting your webpage.
Expose knowlegde base gaps
Building a knowledgebase is hard, chathive exposes what information is missing so you can easily change content.
Increase content quality
If the AI assistant answers poorly, it is often related to poor content. With Chathive you can easily spot where you need to improve your content.
Increase conversion
Users with unresolved questions don't buy! Chathive allows users to find the crucial information they need before converting.
Discover all features
- Create multiple chatbots
- Easily manage several chatbots for different purposes.
- Stay in scope mechanisms
- Limit responses to your knowledge base to prevent misinformation.
- Multi language
- Communicate in multiple languages to reach a global audience.
- Human handover
- Transfer chats to human agents when needed for better support.
- Message retention policies
- Control how long chat data is stored to meet compliance needs.
- Training module
- Continuously train chatbots to improve their responses.
- Feedback system
- Collect user feedback to refine chatbot performance.
- Advanced analytics
- Use data insights to optimize chatbot interactions.
- Message suggestions
- Offer suggestions to guide user conversations.
Ready to create, fine-tune, and control your chatbots?
We can't wait to see how you'll deploy your AI creation to boost your business communication.